Pucar-15 gets 1.5 mln calls, 83% hoax calls in 2024

ISLAMABAD: Islamabad Police’s “Pucar 15” emergency helpline registered a total of 1.5 million calls in 2024, with a notable share linked to police-related matters and providing guidance to citizens during emergencies.

However, over 1.25 million calls were irrelevant, underscoring the importance of using the helpline responsibly.ADB President calls on the Prime Minister

According to the report, in 2024, the “Pucar 15” helpline received 1,507,611 calls, out of which 109,819 were related to police concerns, resulting in emergency teams being dispatched, while 102,833 calls sought various types of guidance.

On the other hand, more than 1.25 million calls—comprising 83% of the total—were unrelated.

The “Pucar 15” emergency helpline functions from the Safe City Call Center, handling thousands of calls daily and assisting citizens based on their needs, including police assistance, fire brigade services, and ambulances.

DG Safe City, Shakir Hussain Dawar, highlighted that prank and unnecessary calls not only consume police resources but can also delay response times in critical situations, potentially endangering lives.

He urged the public to use the “Pucar 15” helpline thoughtfully, stressing that it exists for their benefit and that responsible use is a collective duty. He further called on citizens to discourage prank callers, as their actions waste valuable time and resources.