How to Unsubscribe Rox Jazz? A Complete Guide

By Newztodays Team

Islamabad: If you are Rox Jazz user and confused to know about how to unsubscribe Rox Jazz, here is a straight answer!

Just switch back to Jazz Prepaid by calling 1769 (1-ROX) or emailing rox.com.pk to unsubscribe from ROX.

There is an alternate solution as well. You can use the ROX app to manage your subscriptions. You will be automatically unsubscribed if you have already subscribed to a service before switching to ROX.

Here is a complete guide to unsubscribe Rox Jazz.

 1. Switch Back to Jazz Prepaid:

• Call 1769: Speak Customer Service representative by dialing 1769 (1-ROX). Ask him to switching back to the standard Jazz Prepaid plan.
• Email rox.com.pk: Just send an email to rox.com.pk and ask to switch back to Jazz Prepaid.

2. Use ROX App:

• If you have already subscribed to services within the ROX app, navigate to the “Rizz” section in the app where you can manage or unsubscribe from your services.
• Jazz offers some free services through ROX that can be be enabled or disabled by using a toggle button in the app. 

3. How to Manage Unsubscribes Automatically   

• If you have been subscribed to any Value Added Services (VAS) before switching to ROX, you don’t need worry then. Those subscriptions will be automatically unsubscribed to prevent “bill shocks”. 
• However, you will see non-recursive offers in the Jazz Menu, even after you are unsubscribed, until their expiry date.

What is Rox?

Jazz offers ROX as a new digital lifestyle brand to target the youth of Pakistan. It offers unique benefits to the youth like free vouchers, discounts, entertainment (movies, gaming, music). Even it offers data bundles tailored to user preferences.

If you are Jazz prepaid users, you can also switch to ROX through the ROX app, with your current number.Does Cookout Take Apple Pay? Unlock Effortless Payments

FAQs

How do I unsubscribe from all Jazz subscriptions?

• Jazz is not offering a single code to unsubscribe from all subscriptions at once. Just dial *444# (for prepaid) or *446# (for postpaid) to check active services. You can use the Jazz World App to view your active subscriptions and manage them, and contact the Jazz Helpline at 111.
• How to change Jazz Rox to Champion?
  • If you are using a ROX and looking for switching to the Champion package, you can dial a specific USSD code: The FAQ will mention “*899#” switching from ROX to Champion.
  • You can visit a Jazz Experience Center or franchise.
• What is Rox user?
  • A Rox user who chooses to use the services under Jazz’s digital lifestyle brand, ROX. Users can avail of the services through the ROX mobile application.

• How to unsubscribe from GameNow Jazz?

• Visit the GameNow section on the Jazz website to unsubscribe.
  • Click the “Unsubscribe” option within the GameNow app or use the web portal to unsubscribe.

• How to check which services are active on Jazz?

You can dial *444# (for prepaid) or *446# (for postpaid) and follow the menu options.

• You will have to send the “List” to 6611 and use the Jazz World App. Just go to the “View history” option for prepaid or check account details for postpaid.

• Send a message “Hi” to 03003008000 to contact the Jazz WhatsApp Self Service. Then Follow the prompts (send “4” for prepaid balance/services or “2” for postpaid call history/usage.